Payment Policy

At Hula Hawaiian Shirts, we prioritize your security and convenience. We provide a simplified and encrypted checkout process to ensure your shopping experience is safe and seamless.

1. Accepted Payment Methods

We accept a variety of secure payment options to cater to our global customers:

  • PayPal: Connect to your PayPal account for a fast and secure checkout.
  • Credit/Debit Cards: We accept payments by the following card brands:
    • Visa
    • MasterCard
    • American Express
    • Discover

payment

2. Currency and Pricing

  • All prices on our website are displayed and processed in U.S. Dollars (USD).
  • If you are purchasing from outside the United States, your bank or card issuer will automatically convert the transaction to your local currency based on their current exchange rates.
  • Hula Hawaiian Shirts does not charge any hidden transaction fees. The amount shown at checkout is the amount charged by Hula Hawaiian Shirts. For international orders, import duties, taxes, or customs fees may be collected separately, as explained in our Shipping Policy.

3. Payment Security & Data Privacy

Your security is our top priority. We implement industry-standard protocols to protect your information:

  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and payment data during transmission.
  • Payment Processing: We do not store your credit card numbers or sensitive financial data on our servers. Payments are handled through third-party payment services. We accept PayPal and payments by Visa, Mastercard, American Express, and Discover.

4. Billing Information

To avoid delays in processing your order, please ensure that your billing information matches the details on your credit card statement. If there is a discrepancy, our system may flag the transaction for manual review, which could extend the production timeline.

5. Order Confirmation

Once your payment is successfully processed:

  1. You will receive an Order Confirmation Email immediately.
  2. You may request cancellation or changes within 12 hours of purchase. Orders proceed to production after this cancellation window.
  3. Production takes 1–4 business days. Your tracking number will be emailed within 2–5 business days after production is completed. By the time this email is sent, your package has already been handed to the carrier. Please see our Shipping Policy for transit and total estimated delivery times.

6. Payment Issues & Contact

If you receive an error message during checkout or have questions regarding a double charge, please reach out to us immediately:

  • Support Email: [email protected]
  • Business Hours: Mon – Fri | 9 AM – 5 PM Central Time (CT)
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