Payment Policy

At Hula Hawaiian Shirts, we prioritize your security and convenience. We provide a simplified and encrypted checkout process to ensure your shopping experience is safe and seamless.

1. Accepted Payment Methods

We accept a variety of secure payment options to cater to our global customers:

  • PayPal: Connect to your PayPal account for a fast and secure checkout.
  • Credit/Debit Cards: We accept major providers, including:
    • Visa
    • MasterCard
    • American Express
    • Discover

payment

2. Currency and Pricing

  • All prices on our website are displayed and processed in U.S. Dollars (USD).
  • If you are purchasing from outside the United States, your bank or card issuer will automatically convert the transaction to your local currency based on their current exchange rates.
  • Hula Hawaiian Shirts does not charge any hidden transaction fees. The total amount you see at checkout is the final price you pay.

3. Payment Security & Data Privacy

Your security is our top priority. We implement industry-standard protocols to protect your information:

  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and payment data during transmission.
  • PCI Compliance: We do not store your credit card numbers or sensitive financial data on our servers. All transactions are handled by certified third-party payment processors (PayPal and Stripe/Authorized Gateways).

4. Billing Information

To avoid delays in processing your order, please ensure that your billing information matches the details on your credit card statement. If there is a discrepancy, our system may flag the transaction for manual review, which could extend the production timeline.

5. Order Confirmation

Once your payment is successfully processed:

  1. You will receive an Order Confirmation Email immediately.
  2. Your order will enter our Made-to-Order production queue within 12 hours.
  3. A separate Shipping Confirmation email with tracking will follow once production (1–4 business days) is complete.

6. Payment Issues & Contact

If you receive an error message during checkout or have questions regarding a double charge, please reach out to us immediately:

  • Support Email: [email protected]
  • Business Hours: Mon – Fri | 9 AM – 5 PM (HST)
  • Response Time: Typically 24–48 hours on business days.
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